Gateway, a new upload policy will take effect starting this October 2025 cycle.
🕒 What’s Changing?
ZDHC Approved Wastewater Laboratories will now be required to upload wastewater test reports within 45 calendar days of the end of each reporting cycle. This means:
- Uploads must be submitted no later than 45 days after a cycle ends.
- Attempts to submit reports after this window will be automatically blocked with a message directing laboratories to contact the ZDHC Customer Support Team.
🗓️ Example Cut-off Dates:
- Reporting Cycle Ends: 31 October  → Submission Cut-off: 15 December
- Reporting Cycle Ends: 30 April → Submission Cut-off: 14 JuneÂ
đź“© Need Help or Have Questions?
Laboratories who need assistance or anticipate challenges meeting the new timeline should contact the ZDHC Customer Support Team (support@zdhc.org) as early as possible.
This is part of our ongoing efforts to streamline operations and support high-quality data reporting across the ZDHC Gateway. Thank you for your continued commitment and collaboration!
